Help Desk

Helpful Tips & Information for ordering silk invitation boxes, hemp bags and other items without confusion from

Wholesale or Retail inquiries?
E-mail us now: Question + Inquiries
Call us: 66.86.0767574

IMPORTANT for new customer:

Send your company information (delivery address, company name & form (If a company, private customers can order, too!), contact phone number) to here and let us know what product you are interested in. If you wish to order your own design, simply send us the product drawing with all helpful information about this product. Once received this information we will reply within 12 hours. Make your inquiry as clear as possible, so our sales team can work out details such as prices and delivery time without delay.
In many countries custom department might charges duty fees as well.

Minimum Order:

Handbags: Minimum order 250 PCS (Mixed color possible, 25 PCS per color)

Photo frames: Minimum order 250 PCS (Per color and design!)

Jewelry bags: Minimum order 1000 PCS (Per color and design!)

Wine bags & Cosmetic Bags: Minimum order 300 PCS (Per color and design!)

Silk Invitation Boxes, Silk Folder, Wedding Pouches, Silk Pads, Favor Boxes: No more minimum order since 2013!

Cushion & Decor: Minimum order 250 PCS (Mixed color possible, 25 PCS per color)

Sample Order:

1) Customers are welcome to order samples, prices for samples will be higher than the online wholesale price since samples are made by a sample team not iin bulk and higher cost are involved for us.

2) Samples can be paid by PayPal. Samples are made in available colors of fabrics we have in stock and can NOT be made in custom colors. It might be possible that a sample will be made with a slight different embellishment if the embellishment is not in stock.

Products are shipped upon availability from stock or will be produced new in our factory.

If you need any support or you have question about quality and our service, please do not hesitate to call us or e-mail us! We are here to serve you anytime.

After you agree with our policy and conditions, please select the article, shown online and the color and send us an RFQ (request for quotation) including your delivery address and contact phone number, item# you wish to order and quantity.

Once we ( received your RFQ we will quote all details including shipping cost and ex factory prices per article.

Standard packing (transparent bags) and boxes are free of charge, customized packing will be quoted upon request. For bulk orders we might not pack each item in a plastic case separately.

We reserve the right to refuse shipping to anyone for any reason. Shipments can be delayed 7-10 days, depending on how busy our factory is.

Payment Terms:

After you placed an order you can pay by transfer (t/t) to our company bank account in Thailand. We also accept PayPal payments for bulk orders. For orders under a total value of USD 1500,00 we require 100% advanced payment, for orders over 1500,00 USD 50% advanced payment and 50% balance payment before we ship the order out. L/C is accepted, depending on the total order amount.

Lead Time:

The lead time is determined by the order quantity and product you ordered. Here are some experience lead times: 100-200 silk invitation boxes take usually 12-25 days until they will get packed and shipped to the customer, 250-500 mixed design silk handbags take 30 days, 1000 shopping bags or cushion take around 20 days, 1000 jewelry bags or cosmetic bags 30-40 days. Of course it is always depending on how difficult the design you ordered is (how many details such as embroidery, screen, embellishments, etc.)

Helpful Links:

- To see wholesale prices you can register here
- Once you registered, just login here
- New products site here
- If you have any further question please send us an e-mail here

WISSER Co.,Ltd., Soi Yangprathat, 27 M. 7, San Sai, Chiang Mai 50210, Thailand

We are manufacturer, specialises in elegant and luxury wedding invitation boxes, wedding favor boxes, folio invitations, silk invitation in boxes & packaging bags. WISSER has been working on various designs for wholesaler, event planners and individuals including printed shopping bags made of cotton, embellished silk invitations in a box, natural hemp cosmetic bags for spa brands and various high-end folio invitation used to announce the big day of a client in a most unique and luxury way possible.

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