Terms and Conditions

Last updated: October 8, 2026

Welcome to Handbag-Asia.com, operated by Prestige Creations Co., Ltd. These Terms and Conditions govern your use of our website, quotation services, custom manufacturing services, and orders placed with us.

By accessing or using Handbag-Asia.com, requesting a quotation, or placing an order with us, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. General Information

Handbag-Asia.com is operated by Prestige Creations Co., Ltd., a manufacturer and exporter based in Chiang Mai, Thailand.

We manufacture custom bags, textile products, packaging boxes, wedding and event stationery, and related products for wholesale, OEM, private-label, corporate, hospitality, retail, and other business customers worldwide.

These Terms apply to website visitors, customers, businesses, organizations, and other users of our website and services.

2. Use of Our Website

When using our website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate information when requesting quotations or placing orders.
  • Not transmit viruses, malicious software, spam, or other harmful content.
  • Not copy, reproduce, distribute, or commercially exploit our website content without prior written permission.

We reserve the right to restrict access to our website or services where we reasonably believe these Terms have been violated.

3. Products & Custom Manufacturing

Many products displayed on Handbag-Asia.com are examples of products we manufacture or have previously produced. Product photographs, specifications, colors, sizes, and descriptions are provided for general information and quotation purposes.

As a custom manufacturer, we produce goods according to agreed specifications. These may include material, dimensions, color, construction, quantity, logo, printing, embroidery, packaging, and other customization requirements.

Minimum order quantities, prices, production times, and available customization options vary depending on the product and order requirements.

We make reasonable efforts to represent products accurately. However, slight variations may occur in fabric texture, handmade materials, dimensions, dye lots, printing, embroidery, natural materials, and colors displayed on different screens.

4. Quotations & Orders

Submitting a Wholesale Quote Request through our website does not create an order and does not require payment.

After receiving your requirements, we may provide a quotation based on the requested product, quantity, specifications, customization, and delivery destination.

  • An order is accepted after the product specifications, quantity, price, and other relevant details have been confirmed.
  • Production begins according to the payment terms stated on our quotation or pro forma invoice.
  • Customers are responsible for checking specifications, artwork, spelling, measurements, colors, and other approved details before production.
  • Changes requested after production has started may result in additional charges or delays.
  • We reserve the right to decline an order where production is not technically feasible or where other reasonable circumstances prevent us from accepting it.

5. Prices & Payments

Prices are normally quoted in USD unless another currency has been agreed upon.

Unless specifically stated otherwise, quotations do not include international shipping, customs duties, import taxes, local taxes, customs brokerage charges, or other destination-country fees.

Payment terms and accepted payment methods will be stated on the relevant quotation, invoice, or pro forma invoice.

6. Samples & Product Approval

For custom products, we may recommend or provide the option to order a physical sample before bulk production. Sample costs, tooling charges, logo setup costs, and shipping charges may apply.

Digital mockups, photographs, videos, material samples, or physical prototypes may also be used to confirm certain product details before production.

Customers are responsible for carefully reviewing and approving the provided specifications before bulk production begins.

7. Production Times

Production times vary depending on the product, quantity, materials, customization requirements, and current production schedule.

Any production or completion date provided before or during an order is an estimate unless expressly agreed otherwise in writing.

Production may be delayed by circumstances outside our reasonable control, including material availability, supplier delays, transportation disruptions, public holidays, natural disasters, or other force majeure events.

8. Shipping & Delivery

Orders are shipped from Thailand unless otherwise agreed.

  • Shipping costs depend on destination, shipment weight, dimensions, and delivery method.
  • Estimated transit times are provided for guidance and are not guaranteed unless expressly stated otherwise.
  • International shipments may be subject to customs inspection and clearance procedures.
  • Import duties, VAT, taxes, customs fees, and other destination charges are normally the buyer’s responsibility unless otherwise agreed.
  • We are not responsible for delays caused by customs authorities, carriers, transportation disruptions, or events outside our reasonable control.

Risk of loss or damage transfers in accordance with the shipping terms agreed for the individual order.

9. Custom & Personalized Products

Products manufactured specifically to a customer’s requirements—including custom sizes, colors, materials, logos, embroidery, printing, monograms, labels, or other personalized features—are considered custom-made products.

Custom-made and personalized products generally cannot be returned or refunded simply because the customer changes their mind after production has started or the goods have been completed.

This does not affect claims relating to products that are materially defective or materially different from the specifications confirmed for the order.

10. Defective or Incorrect Products

If you believe your order contains defective or incorrect products, please contact us within 7 days of receiving the shipment.

Please provide your order details together with clear photographs or videos showing the issue so that we can review the claim.

If a claim is approved, we will determine an appropriate solution depending on the circumstances, which may include replacement, repair, remake, credit, or refund where applicable.

Please do not return products without contacting us first and receiving return instructions.

11. Customer Artwork & Logos

When you provide a logo, trademark, artwork, photograph, design, text, or other material for customization, you confirm that you have the necessary rights or permission to use that material.

The customer is responsible for ensuring that supplied artwork or branding does not infringe the copyright, trademark, or intellectual property rights of another party.

12. Our Intellectual Property

Unless otherwise stated, the content of Handbag-Asia.com—including photographs, product images, text, graphics, designs, logos, and website content—is owned by or licensed to Prestige Creations Co., Ltd. and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, or commercially use our content without prior written permission.

13. Privacy

We process personal information for purposes such as responding to inquiries, preparing quotations, processing orders, arranging shipping, providing customer service, and operating our business.

For more information about how personal information is handled, please review our Privacy Policy.

14. Limitation of Liability

To the extent permitted by applicable law, Prestige Creations Co., Ltd. shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services, including loss of profit, revenue, data, or business opportunity.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

15. Force Majeure

We are not responsible for delays or failure to perform obligations caused by events beyond our reasonable control. These may include natural disasters, severe weather, fire, war, civil unrest, strikes, epidemics, governmental actions, transportation interruptions, customs delays, supply-chain disruptions, or similar events.

16. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Thailand.

Where a dispute cannot be resolved through reasonable negotiation, it shall be submitted to the competent courts in Thailand, subject to any mandatory legal rights that may apply.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.

The latest version will be published on this page together with the updated revision date.

18. Contact Us

If you have questions about these Terms and Conditions, a quotation, or our manufacturing services, please contact us:

Prestige Creations Co., Ltd.
Chiang Mai, Thailand
Contact Us
Handbag-Asia.com

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