Refund & Return Policy – Handbag Asia
At Handbag Asia, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Most items can be returned within 30 days of delivery for a full refund.
- Items must be unused, in their original packaging, and in the same condition as when you received them.
- Some items, such as custom-made products, may not be eligible for return.
- Send to our warehouse address: Yangphrathat Alley 27, Moo 7, Tambon Sanpraneth, Amphur San Sai, Chiang Mai 50210, Thailand
Refunds
- After we receive and inspect your returned item, we will notify you whether your refund has been approved.
- Approved refunds will be issued to your original payment method within 7–10 business days.
- Please note that shipping costs are non-refundable.
How to Initiate a Return
- To start a return, contact us here with your order number and reason for return.
- Follow the instructions provided to safely return your item.
Defective or Damaged Items
- If your order arrives damaged or defective, contact us immediately.
- We will provide a replacement or full refund depending on your preference.
We aim to make the return and refund process quick, simple, and hassle-free for all our customers.